Pre-Order Service

1. Pre-Order

A personalized online pre-order service
so you can purchase the items you want the most.

2. Confirmation E-mail

After successfully placing your order, you will receive an email confirmation of your pre-order within two business days.

3. Order Status Update E-mail

Once the product has been shipped from Japan, we will provide you with an email update on the status of your order.

4.Free Leather Care Service

For most of our leather items, we will apply our before leather care service once they arrive in Hong Kong to provide proper protection before being used.

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5.Product Tracking Email

After the product is shipped from our Hong Kong store, you will receive an email with a tracking code to track the status of your package before it arrives at the destinated address.

6.Enjoying the product

Thank you for your support! We sincerely hope that you will enjoy your long-awaited Motherhouse products!

7.Give Us A Review

We invite you to share your feedback on our products or service so that we can continuously improve the lives of our dearest customers.